TERMS & CONDITIONS
Overview
www.cosgaget.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of cosgaget.com's or any third party's intellectual property rights.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply cosgaget.com's endorsement, sponsorship or recommendation of the third party, information, product or service. cosgaget.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party web sites, you do so entirely at your own risk.
The cosgaget.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of cosgaget.com. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
General
This Agreement represents the complete agreement between the parties and supersedes all prior agreements and representations between them. Headings used in these Terms of Use are for reference purposes only and in no way define or limit the scope of the section. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable and the other terms of this Agreement shall remain in full force and effect. The failure of cosgaget.com to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit cosgaget.com's rights with respect to such breach or any subsequent breaches. This Agreement shall be governed by and construed under law without regard to conflicts of law provisions. Any action or proceeding arising out of or related to this Agreement or your use of this Site must be brought in the China Beijing Court and you consent to the exclusive personal jurisdiction of such courts.
,Inc. also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in cosgaget.com's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of the Agreement by either you or cosgaget.com, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Terms of Use or otherwise. cosgaget.com right to any Comments shall survive any termination of this Agreement.
Use of this site
By accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. cosgaget.com does not intentionally collect personal information about children under the age of 13. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to these Terms of Use on their behalf. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child between the ages of 13 and 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested.
All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of cosgaget.com and protected by copyright laws. The Contents and software on this Site may be used only as a purchasing resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
Indemnification
You agree to defend, indemnify and hold harmless cosgaget.com from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Termination
These Terms of Use are effective unless and until terminated by either you or cosgaget.com. You may terminate this Agreement at any time, provided that you discontinue any further use of this Site. Overview
Welcome to cosgaget.com, your reliable online marketplace. Please review the following basic rules that govern your use of the cosgaget.com site. (the "Agreement"). Please note that your use of the cosgaget.com site (the "Site") constitutes your unconditional agreement to follow and be bound by these Terms of Use. Although you may "bookmark" a particular portion of this Site and thereby bypass this Agreement, your use of this Site still binds you to these Terms of Use. cosgaget.com reserves the right to update or modify these Terms of Use at any time without prior notice to you. Your use of the Site following any such change constitutes your unconditional agreement to follow and be bound by these Terms of Use as changed. For this reason, we encourage you to review these Terms of Use whenever you use this Site.
Objectionable Material
You understand that by using this Site or any services provided on the Site, you may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. You agree to use the Site and any service at your sole risk and that cosgaget.com shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable.
Copyrights
Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by cosgaget.com or by third parties who have licensed their materials to cosgaget.com and are protected by China and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this site is the exclusive property of cosgaget.com and is also protected by China and its international copyright laws.
cosgaget.com and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of cosgaget.com's or any third party's intellectual property rights.
The cosgaget.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of cosgaget.com. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply cosgaget.com's endorsement, sponsorship or recommendation of the third party, information, product or service. cosgaget.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party web sites, you do so entirely at your own risk.
Disclaimer
This site is provided on an "as is" and "as available" basis. cosgaget.com makes no representations or warranties of any kind, expressed or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, cosgaget.com disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Without limiting the foregoing, cosgaget.com disclaims any and all warranties, expressed or implied, for any merchandise offered on this site. You acknowledge, by your use of the cosgaget.com web site, that your use of the site is at your sole risk. This disclaimer does not apply to any product warranty offered by the manufacturer of the item. This disclaimer constitutes an essential part of this agreement.
Limitation of Liability
Under no circumstances and under no legal or equitable theory, whether in tort, contract, strict liability or otherwise, shall cosgaget.com or any of its employees, directors, officers, agents, vendors or suppliers be liable to you or to any other person for any indirect, special, incidental or consequential losses or damages of any nature arising out of or in connection with the use of or inability to use the cosgaget.com web site, including, without limitation, damages for lost profits, loss of goodwill, loss of data, work stoppage, accuracy of results, or computer failure or malfunction, even if an authorized representative of cosgaget.com has been advised of or should have known of the possibility of such damages. In no event will cosgaget.com be liable for any damages in excess of the fees paid by you in connection with your use of the site during the six month period preceding the date on which the claim arose.
Order Acceptance
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order.
Pricing Information
While cosgaget.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. cosgaget.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, cosgaget.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mis-priced, cosgaget.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.
Force Majeure
The Sellers shall not be held responsible for the delay in shipment or non-delivery of the goods due to war, earthquake, serious flood, fire and other Force majeure causes agreed by both parties. However, the Sellers shall advise the Buyers by fax/telex, immediately of such occurrence and within fourteen days thereafter, shall send by airmail to the Buyers for their acceptance a certificate issued by the competent authorities of the place where the accident occurs as evidence thereof. Under such circumstances the Sellers, however, are still under the obligation to take all necessary measures to hasten the delivery of the goods. In case the late delivery exceeds ten weeks, the Buyers shall have the right to cancel this Contract.
Return
Because all cosplay costumes are custom made returns will not be accepted, if in the case of extreme circumstances please notify our customer service order@cosgaget.com department as quickly as possible, and make sure to have photo verification of the product in question, as well as the valid order number, and customer name. We will evaluate the case and issue a Return Authorization if the case is approved for a valid return. After 7 days upon delivery of the product or 14 days after the product has shipped, whichever is shorter, it will no longer be an option to return the product.
Please note that we are not responsible for any dissatisfaction with sizes caused by the buyer leaving wrong sizes in the corresponding fields, or selecting the wrong general size.
Chromatic aberration can occur due to the PC monitor alteration, material may differ from the customer's imaginations, and customers may not be satisfied with the costume. Return Authorizations will NOT be granted to these problems, but not limited to these problems alone. If you believe a reason for returning the item is warranted please contact our customer services within 7 days product delivery.
Please note that during the returning or exchanging process, the sender will be responsible for the shipping fee. Which means the customer is responsible for the shipping fee for returning the product to us, and we will be responsible for the shipping when returning the product to the customer.
If the tracking number is shown in a location and is not moving for many days, the product may be considered lost. In a situation such as described above, cosgaget will conduct a short inquiry, at which time will find out if the product is truly lost or simply held for other unforeseeable issues beyond cosgaget’s control. If the product is lost, cosgaget will take responsibility and refund the customer. However, it is the responsibility of the customer to bring such issues to the attention of cosgaget within 30 days of a product being shipped.
Due to their price level Clearance goods will never receive a Return Authorization. Clearance goods may have some minor defects, but are not considered damaged. These goods may or may not be considered lower quality to our quality assurance. The customer will be informed of any defects on these Clearance items in the product's description.
All goods that are mailed to us without a Return Authorization that are lost or displaced will NOT be the responsibility of cosgaget and will not be a reason for a refund.
Other invalid reasons for refund include, but are not limited to, returns caused by invalid address provided by customer, package rejected, and failure to pay the import tax/tariff/duties. It is the customer's responsibility to pay the import tax/tariff/duties. Failure to follow the Return Authorization process will mean all liability of the loss of the product to the customer.
Refund amounts will be determined by the situation of the return process. Returns once the tailoring or crafting process have been started will only be available to up to 70% of the cost of the product. This includes but is not limited to damage or issues that are determined to be out of our control through the shipping process.
The event date of an order does not guarantee the product will arrive by that date, and is only a convenience that allows us to rush orders in an attempt to get them to you faster when possible. A return authorization will not be given if a product is does not arrive by the event date and it is always suggested to make purchases of our cosplay a good deal of time prior to the convention in order to make it sure it arrives for that convention with time to spare. If we believe a costume would be unable to be completed by we will notify the customer within 12 hours and will have necessary information on cancelling or continuing the order in that notification, once again this is for the convenience of the customer and does not guarantee that if there is no notification has been given that the costume will arrive by the event date.
Cancelled orders will also be refunded in amounts based on the completion of the process. If an order is cancelled, but the tailoring and crafting process are completed then only 25% of the product cost will be refunded. Depending on the cancellation time a refund could be up to 75% of the product cost. If absolutely no work has begun in the process then a full refund may be possible. After a product has been shipped it is no longer possible to cancel the order and no refund authorization will be given on the basis of cancellation. It is absolutely necessary for a customer desiring to cancel an order do so as quickly as possible by sending an email to order@cosgaget.com or calling our business line during regular business hours posted on our contact us page.